Terms & conditions

Please read these Terms and Conditions before you buy anything on the website and check that these Terms and Conditions contain nothing that you are unwilling to agree to.

If you do not understand anything contained within these Terms and Conditions and want to talk to us about it, please contact us by sending an email to info@estudioapua.com.

SALES

Prices quoted in Euros include VAT at 21% (Spain Tax) and are subject to change if the applicable rate of VAT changes before your order is accepted. Prices may be subject to change at any time and without notice.

Once the order has been placed, it will be acknowledged by an email confirming the purchase. Please, make sure to check that all the order details are correct.

PURCHASE & SHIPPING

All our products are handcrafted by demand except the once we call “object as treasure” included in our limited-edition pieces. All of them take between 10 to 20 working days of manufacture from the day we receive the receipt of payment. Orders are processed from Monday to Friday, excluding holidays.

Depending on the country in which you reside there may be a duty fee on the value, APU’A is not responsible for the payment of this duty fee.

– Unfortunately, due to the COVID-19 situation, shipments could suffer small variations in their deliveries.

RETURNS POLICY

As a consumer, you are entitled to return such Products to Store where they were purchased anytime within 14 days of the date of In-Store Purchase and will be refunded with the total purchase cost but deducting the delivery expenses.

Items must be in their intact, original packaging and in as-new condition. The Buyer will take care of the return delivery costs, and a copy of the purchase receipt and product delivery note must be included inside the package. Upon expiry of the Withdrawal Period, no product exchanges or returns will be accepted.

Must send an e-mail to info@estudioapua.com with:

Order number – Model – Purchase date – Customer details

Customized products

Customized products / made by demand, are not refundable or exchangeable.

PRODUCT ASPECT

Every effort has been made to reflect product colours on our website as accurately as possible. However, due to factors such as differences in screen and device settings, we are unable to guarantee that the colour you will see on your screen or device will accurately reflect the true colour of the product exactly as the displayed product, website or catalogue image. Many of our products are made from scrap materials or upcycled objects, that’s why imperfections will be part of them.

Wood, metals, and natural materials may have variations in the colour, grain and texture over which APU’A has no control and cannot guarantee that the products you receive will be exactly the same.

If you purchase the same Products under separate orders, we cannot guarantee that the Products supplied will be from the same suppliers or materials batch and therefore may not be an exactly the same.

INTELLECTUAL PROPERTY

All images, descriptions, drawings, specifications and advertising are for the sole use of APU’A not to be used or copied unless authorised.

APU’A has the intellectual and industrial property rights to manufacture and sell the products shown on this website and holds the exclusive manufacturing and distribution rights worldwide. Copying will be prosecuted.

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